Vision & Mission
The leading customer-centric innovative retailer in the middle east & north africa
Being pioneers in helping our customers for better health and beauty life.
Elezaby Strategy (4 winnings)
“Elezaby strategy is to deliver the desired transformation from traditional pharmacy to multinational innovative retailer with customer satisfaction focus that keeps ezaby always differentiated from the competition in middle east and north africa”.
- Winning With Customers & Community
- Winning With suppliers
- Winning in the stores
- Winning with our people
That features our culture and code of conduct:
- Accountable teamwork, practicing honesty, integrity, fairness, diversity and inclusion.
- Customers are the core of our business, whom we serve with passion and dedication.
- Partnering with other healthcare providers for better health and beautiful world.
- Continuous development of our people, our services, our partnerships, and our contributions to community and the human race.
What we do
We are considered to be the first pharmacy in Egypt to be bptw certified.
The first pharmacy introduce professional home delivery services.
The first professional call center for professional ordering and customer experience.
The first iso certified pharmacy. to ensure quality and integrity of service introduced to our customers.
The first pharmacy have professional corporate university with professional calibers
The first pharmacy have company structure withprofessional management and well structured departments.